Privacy Statement

L&L Language, located at Deurloostraat 34-2, 1078 JB Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Personal data

L&L Language is a company offering online and physical language courses. L&L Language processes your personal data because you use our services and/or because you provide them yourself.

Below you will find an overview of the personal data that we process:

  • First and last name
  • Telephone number
  • E-mail address
  • Bank account number 

Special and/or sensitive personal data

Our website and/or services do not intend to collect data about website visitors under the age of 16, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

Purpose and grounds of why we process personal data

L&L Language processes your personal data for the following purposes:

  • To handle your payment
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • To inform you about changes to our services and products
  • L&L Language also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
  • To send information regarding our new courses

If you do not provide your data, we will not be able to optimally deliver our service to you.

Automated decision-making

L&L Language does not use automated decision-making.

Retention periods

The personal data described above is stored for as long as necessary to provide our services to you. After that, we keep your data for a maximum of 2 years for the purpose of information provision as described above. The data will then be deleted, unless there is a legal obligation that requires longer storage.

Sharing of personal data with third parties

L&L Language will not sell your personal data to third parties and will only provide this if it is necessary for the execution of our agreement with you or to comply with a legal obligation.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have entered into an agreement for the provision of the Processor Services with Google to make agreements about the handling of our data. Furthermore, we have anonymized the IP addresses.

Websites of third parties

This privacy statement does not apply to websites of third parties that are connected to our website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites as well.

Modifications to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

Access to and correction of your data

You have the right to view, change or delete your personal data. You are also entitled to request data export for data that we use with your consent, or state with reasons that you want us to restrict the processing of personal data. In case you would like to exercise these rights, you can contact us at To prevent abuse, we may ask you to identify yourself adequately. We will respond to your request within four weeks.

Dutch Data Protection Authority

Naturally we are happy to help you if you have complaints about the processing of your personal data. On the basis of privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against the processing of your personal data. You can contact the Dutch Data Protection Authority for this.


We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data

If you have the impression that your data is not properly secured or that there are indications of abuse, please contact us at

Contact details:

Luc Grrits
Krayenhofflaan 227
6541PR Nijmegen